Frequently Asked Questions (FAQs)

FAQs and their answers are organized by the topics below.
Getting Started
Placing an Order
Safety and Liability
Results
Terms and Conditions

Getting Started

How do I get started in distance learning?

Go to the Free Resources to Help You Get Started section of this website, or contact a Distance Learning Specialist.

Can I get a sample kit to evaluate?

Of course! Simply contact a Distance Learning Specialist.

How are kits offered?

Carolina Distance Learning® offers kits that are customizable. You can customize your kit by selecting the investigations you wish to include. Kits and investigations are available for the following disciplines: allied health, anatomy and physiology, biology, chemistry, environmental science, microbiology, and physics. Geology coming soon!

Can I customize a kit to align with my syllabus?

Yes. Work with a Distance Learning Specialist to build a custom kit with investigations aligned with your syllabus.

Placing an Order

How do students order and receive their kits?

Once your kit requirements are finalized, there are two convenient options for students to purchase and receive their kits:

Online ordering—We create a custom landing page on our website to welcome your students and make it easy for them to access the kit, add it to their shopping cart, and check out using a credit card. The kit is shipped directly to the student.

Bookstore ordering—Your school bookstore is sent a predetermined quantity of vouchers (so the bookstore does not need to stock the kits). Students can purchase the vouchers directly from the bookstore (which also allows them to use financial aid when available) and redeem the voucher on our website. The kit is shipped directly to the student.

Can a student use financial aid to purchase a kit?

Yes, students can purchase kit vouchers directly from the school bookstore (which also allows them to use financial aid when available) and redeem them on our website. The kit is shipped directly to the student.

How much does it cost to ship the kits?

Kits vary in size and weight based on the number and selection of investigations included, so shipping costs vary.

Can students return their kits?

Yes, provided the kits are unopened and still sealed.

Safety and Liability

Are the labs safe?

The chemicals in our kits have been proven safe for use outside of traditional labs. We have tested each investigation for safety and reliability in the home setting to ensure student safety and success. Kits also come with the necessary personal protective equipment (PPE) to implement safety precautions while performing these labs in the home.

Will students need to have special equipment on hand when performing the labs?

No. Almost all of the equipment necessary for completing the labs is included with the kits. The only additional items students would need are small everyday household items such as tape and paper clips.

How do students dispose of kit materials?

The lab manuals include instructions on how to dispose of kit materials properly.

Results

Do the labs produce reliable results for students?

Yes, they do. The kits have been tested in a home setting to ensure reliability and repeatability, and produce results comparable to those produced in a traditional lab.

How do your lab kits compare to traditional labs in terms of results and rigor?

Our distance learning labs address the same learning outcomes that traditional labs do, and they generate similar results. We based our labs on experiments performed in traditional lab settings to provide a safe, reliable, and rigorous experience for your students.

How do your distance learning labs compare to traditional labs in terms of rigor?

Our distance learning labs are designed to be just as rigorous as ones completed in a traditional lab setting.

Terms and Conditions

Will my students get full refunds if they need to return their kits?

Yes, provided the kits are unopened and still sealed.

Do you ship kits internationally?

More than 95% of our investigations are easily exportable and can be shipped via USPS®, UPS®, DHL®, or FedEx®. Carolina Distance Learning® is not responsible for international shipping costs; however, upon request, items that require special export considerations will be identified during the quote process. We will provide a quote, upon request, including shipping/handling fees, prior to your ordering. Please note that this will not include in-country VAT.

Once I have a proposal, when will it expire?

Proposals are good for up to 90 days; after 90 days, the original quote may be adjusted.

Does Carolina Distance Learning® have a liability policy that covers my students while they are completing the labs in their homes?

Yes, Carolina Distance Learning® has a liability policy covering students while they are completing our labs in their homes.